These terms and conditions of sale are entered into by the company Binary Balloon Lda (brand name: Miss-Lefort.com), share capital 3,000.- EUR, registered office in Lisbon, entered in the business register of Valais, and by any physical or legal person wishing to purchase items on the website www.Miss-Lefort.com.
You can contact our customer service in the following ways:
Email : please use the contact form
1. Scope / Time limits
1.1 The transaction and related delivery shall be carried out in accordance with these general terms of sale (hereafter General Terms), which form the basis for all contracts concluded with us regarding offers proposed on the web pages of the store Miss-Lefort.com. Any general terms and conditions that are contrary to or deviate from those set out below are not applicable. The following General Terms shall apply exclusively, even if we carry out the delivery and service without reservation and in the knowledge that conditions contrary to or deviating from these General Terms exist.
1.2 The term “consumers” in these General Terms applies to natural persons placing an order for a purpose that cannot be attributed to a commercial, independent or professional activity. In turn, the term “entrepreneurs” refers to natural or legal persons or companies with legal capacity that place orders in the course of their commercial, self-employed or professional activity. “Customers” in the sense of these General Terms can be both consumers and entrepreneurs.
1.3 Where time limits are indicated in working days, these correspond to all days of the week with the exception of Saturdays, Sundays and legally recognised public holidays.
2.1 When entering your personal data for registration, you are responsible for providing complete and truthful information. You are obliged to treat personal access data confidentially and to prevent access by unauthorised third parties. Confirmation of registration follows immediately after submitting the registration request by clicking on the button.
2.2 You alone are responsible for the content you include in the sections accessible for this purpose (e.g. in blogs). This content must not harm third party rights. No claims shall be made as to the storage or publication of content inserted by you (e.g. product reviews).
2.3 You must refrain from damaging the web pages and from any other use of the data beyond the respective intended use within the platform. Any manipulation designed to obtain unauthorised payments or other benefits to our detriment or to the detriment of other members may result in the removal of access
to the website and in legal consequences. Membership entitles the member to take advantage of the online offer according to availability and to use the contents for private, non-commercial purposes.
2.4 Each customer is only allowed to have one customer account at a time. We reserve the right to delete multiple registrations and to warn or remove members in breach of the provisions of points 2.1 to 2.5 of these General Terms, or to delete or modify content.
2.5 We are not obliged to accept the registration or order of a registered customer. We are not obliged to keep our offer permanently available. Orders already confirmed by us are not affected by this.
2.6 By giving us your mobile phone number when you register, you authorise us to send you free advertising messages (via SMS). You can cancel this at any time by contacting our customer service.
3. Saving and consulting the text of the contract
3.1 You may consult these General Terms on the store website, at the address
www.Miss-Lefort.com in the section General Terms of Sale.
3.2 Your order data are stored by us but cannot be viewed directly for security reasons. We provide each customer with direct password-protected access (“Account”). Using this account, after registering you can consult the data concerning your orders that have already been executed, are in progress or have just been sent, and manage and save your postal address, payment data and newsletters.
4. Contractual partner
4.1 For any order on our site, your contractual partner is the company Binary Balloon Lda.
4.2 The provisions of these General Terms apply to your contractual relationship with Miss-Lefort.com and in particular to the relationship between you and Binary Balloon Lda.
5. Language and conclusion of the contract
5.1 Contracts can only be concluded in the following languages on our online store:
German or French.
5.2 By clicking on the “Confirm Order” button, you are sending a binding order for the goods in the shopping cart. Confirmation of receipt of the order follows immediately after the order has been sent, and is sent by email.
5.3 A binding contract is entered into when the order confirmation is sent or, in some cases and at the latest, when the ordered goods are delivered. Without prejudice to the right of withdrawal as set out below, you are bound to your order
for 2 working days for items marked as being in stock. In other cases, this commitment is for a maximum of 4 working days.
5.4 Please note that in the case of orders with advance payment by bank transfer, the ordered goods will be delivered only after the full amount has been received in our account. If payment is not made within 9 days of sending the order confirmation despite the deadline having elspsed and despite a new payment reminder being sent (5 days after the order confirmation is sent), we may withdraw from the contract, which will invalidate your order and release us from our delivery obligation. The order is then deemed to be cancelled, without any further consequences for you or for us.
6. Prices and shipping costs
6.1 The prices indicated in the offer at the time of the order are applicable to orders on our online store. The prices quoted are final prices, i.e. they include the respective applicable statutory VAT and other price components.
6.2 We deliver free of charge, but shipping costs may be added to your order if you wish to have the goods delivered abroad.
7. Payment and delivery
7.1 In general, we offer the following payment methods: advance payment by bank transfer, credit card, payment by invoice and PayPal. For each order, we reserve the right not to offer certain payment methods and to resort to other available payment methods. A fee of CHF 3.90 is charged for payment by invoice.
7.2 In the case of credit card purchases, your credit card account will be debited at the time the order is placed.
7.3 We are not responsible for any costs arising from a payment transaction.
7.4 In the case of payment by invoice, the purchase price is due on the day the goods are received by the customer. If payment is not made within 15 days of the due date, the customer is in default. MISS LEFORT reserves the right to call upon a debt collection company if an outstanding debt from a customer has not been paid within the given time.
7.5 You hereby agree to receive your invoice reminders exclusively in electronic form (by e-mail). Only the first invoice issued will be sent by Post, with your order.
7.6 We use Poste for deliveries or others.
7.7 Goods marked “in stock” on the online store will be delivered immediately after receipt of the order and, if applicable, after receipt of the advance payment. Delivery time will be at most 5 working days. If other delivery times apply, this fact is indicated on the respective product page.
7.8 We do not assume any supply risk, even in the case of a sales contract for goods of a specific type only. We are only obliged to deliver items which we have in stock or which we have received from our suppliers following our order.
7.9 Our obligation to deliver is removed if we are not supplied correctly or on time despite the existence of a proper and adequate cover contract and if the unavailability of goods is not our responsibility, and we have informed you immediately and not taken on any supply risk. If the goods are not available, we will refund any advance payment already made immediately.
7.10 The delivery time limit shall be appropriately extended in the event of force majeure events preventing delivery. Force majeure includes strikes, lockouts, government intervention, shortages of raw materials or energy, transport difficulties or operational hindrances for which we are not responsible, e.g. due to fire, water or machine damage, and all other hindrances that can be objectively considered as not being our responsibility or fault. We will inform you immediately of the start and end of any such impediments. If the hindrance resulting from the above-mentioned cases persists for more than 4 weeks beyond the originally valid delivery period, you are entitled to withdraw from the contract. No additional claims may be made, in particular for damages.
7.11 For consumers, the risk of loss and deterioration of the goods sold shall pass at the time of delivery of the goods to the consumer or to a recipient designated by the consumer in the case of mail order sales. This applies regardless of whether or not the shipment is covered by insurance. In other cases, the risk of loss and deterioration of the goods shall pass to the buyer when the goods are handed over or, in the case of mail-order sales, when the goods are deposited with the freight forwarder or the person or company responsible for carrying out the shipment.
8. Right of return for the purchase of items
8.1 For every purchase on Miss-Lefort.com, you receive an optional right of return, valid for a total of 15 days. Accordingly, you may withdraw from the contract by returning the goods to us within 15 days of receipt (the period begins on the day following receipt of the goods). Timely return of the goods is sufficient to meet the deadline. The conditions for exercising the right of return are, however, that you have only worn the goods for the purpose of trying them on, as would be possible in a real store,
and that you return the goods complete and undamaged. In addition, the goods should be returned to us in their original packaging.
8.2 For the return to be processed correctly, you must use the return form available at www.Miss-Lefort.ch/rma, print it out and attach it to your return shipment.
8.3 The right of return does not apply to the purchase of a gift voucher or of “random”, “limited edition” or personalised products.
8.4 If your return shipment is due to an error on our part, we will reimburse you for the postage costs. If this is not the case, you will be asked to meet return shipping costs.
Please send the goods to:
Binary Balloon LDA, Avenida Liberdade, Número 129, 5 D, Lisboa
8.5 The refund is always made to the bank account or PayPal account whose details you have provided to Miss Lefort. Please ensure that you have access to this account, as Miss Lefort takes no responsibility for this.
9. Reservation of ownership
Until full payment has been made, the goods remain our property.
10. Conditions for the use of discount vouchers
10.1 Discount vouchers (which cannot be purchased, but which we distribute as part of advertising campaigns and with a limited validity period) can only be used for the ́purchase of ́items from Miss Lefort, can only be used during the period of validity indicated and can only be used once per order.
10.2 The value of the goods must be at least equal to the amount of the voucher. For administrative reasons, any residual value cannot be reimbursed.
10.3 Vouchers can be used for one order only. A voucher cannot be subsequently refunded. The value of the voucher cannot be paid out in cash, and it is not interest-bearing.
10.4 The voucher can be passed on to third parties. It is not possible to use several vouchers in combination.
10.5 If the value of a voucher is not sufficient to cover the amount of the order, the difference can be settled using one of the payment methods offered. The voucher will not be refunded if the goods are returned partially or
in full if the voucher was issued as part of an advertising campaign, and no consideration was given in exchange.
10.6 If goods are returned, the discount voucher used for the order in question will lapse.
11. Conditions for the use of gift vouchers
11.1 Gift vouchers (which you can buy for a fee) can be
used to purchase items on the website www.Miss-Lefort.com
11.2 The value of the voucher cannot be paid out in cash, and it is not interest-bearing.
11.3 Gift vouchers can only be used as part of an order process. The gift card cannot be subsequently refunded.
11.4 A gift voucher order can only be cancelled by our customer service if the gift voucher has not yet been used. A gift voucher is considered to be used as soon as the amount has been deducted from an order or credited to a customer’s credit account.
11.5 If the value of a voucher is not sufficient to cover the amount of the order, the difference can be settled using one of the payment methods offered.
11.6 Only one gift voucher can be used for the same order.
11.7 We shall not be held liable if gift vouchers are
lost, stolen or illegible.
11.8 The gift voucher is transferable. The use of a gift voucher for commercial purposes is prohibited. The reproduction, modification or manipulation of gift vouchers is also prohibited.
12. Warranty and claims management
12.1 The statutory warranty provisions shall apply.
12.2 Customer satisfaction is very important to us. You can contact us at any time using the contact details given at the beginning of these General Terms. We will endeavour to examine your claim as quickly as possible and will contact you for this purpose after receiving the documents regarding your request or complaint. Please allow us some time, however, as the manufacturer’s assessment is often required in cases of warranty claims. In the event of complaints, you should help us by describing the problem or defect as accurately as possible and, if necessary, by sending us copies of the order documents or at least the order number, customer number, etc. If you have not heard from us within 5 days, please contact us again.
12.3 If you have any questions regarding customer service, please contact our customer service department at the following address:
Online store www.Miss-Lefort.com Binary Balloon LDA
Avenida Liberdade, Número 129, 5 D, Lisboa
Email : please use the contact form
13. Applicable law, competent jurisdiction
13.1 All legal transactions and other legal relationships between the customer and us are governed by Portuguese law. United Nations trade law (CISG) and any other interstate agreements or treaties are not applicable. In the case of contracts concluded for a purpose which cannot be attributed to a professional or commercial activity of the entitled party (consumer contracts), this choice of law is only valid insofar as the legal protection afforded is not precluded by mandatory provisions of the law of the State in which the consumer is resident.
13.2 In business dealings with merchants and legal entities under public law, our registered office shall be the place of jurisdiction for all disputes arising from these General Terms and all contracts concluded within the scope of these General Terms, including any claims for payment of bills of exchange or cheques. In such cases, we are also entitled to bring an action in the jurisdiction of the customer’s seat. As far as consumers are concerned, the competent court is that of the consumer’s domicile.
14. Changes to General Terms
We are entitled to unilaterally amend these General Terms insofar as they form an integral part of the contractual relationship with the customer and insofar as such changes serve the purpose of eliminating inconsistencies that have arisen at a later date or of coming into line with any changed legal or technical requirements. In such cases, we will inform customers of the content of the amended provisions. The change shall become part of the contract if the customer does not object in writing to the inclusion of the change in the contractual relationship within six weeks of receipt of the notice of change.
15. Saving clause
If individual provisions of the contract, including these provisions, are or become unenforceable in whole or in part, or if the contract contains an unforeseen defect, this shall not affect the validity of the
remaining provisions or parts thereof. The respective law provisions shall then replace the inapplicable or missing provisions.
Binary Ballon LDA
Last updated: February 2020
The General Terms set out above constitute intellectual property protected by copyright. The partial or full use of the offer of goods and/or services by third parties for commercial purposes is prohibited. Any breaches of this provisions will be subject to prosecution.